Adeslas digital card
Your digital card is the solution that we have created so that you can carry your Adeslas Health Insurance card with you at all times.
You can access your card from your mobile telephone and use it to identify yourself at medical centres and during video and tele-appointments.
Where can I find my digital card?
Access your digital card from your Customer Area or downloading the App.
Access your digital card from your Customer Area or downloading the App.
How can you use your Adeslas digital card?
When you attend a medical appointment face to face or online, access your digital card from your mobile telephone in your App or through your Health Customer Area.
Once you have gained access, choose the card of the insured party in question on the policy. Once you have
selected the card, click on Generate booking reference.
A 6-digit code will appear, which you must provide to the professional that will attend to you at the medical centre to identify yourself and begin your appointment.
If you have questions, in this video we explain step by step how to use it.
Frequently asked questions
Can I have the digital card of another insured party on my policy?
Yes, you can find the digital card of all the insured parties of the family policy to access it from your mobile telephone. If there is more than one insured party on your policy, in the Digital card section you will find a dropdown menu from which you can select the name of the insured party that you wish.
Can I request a duplicate card if I have a digital card?
You can request a duplicate card through the Adeslas Salud y Bienestar App or in your Customer Area. However, remember that if you do not have your physical card, you can access your digital card from your mobile telephone at any time.
What shall I do if I cannot use my digital card?
If you cannot use your digital card, please contact our Customer Services department on +900 50 50 40 or 91 125 98 41.