autorizaciones adeslas

How can I request an authorisation?

Request your athorisation online

1

Request an appointment for the test or treatment to be authorised

If you still do not have an appointment consult your medical Healthcare Provider List.

We will request the name of the medical centre and the date on which it will be carried out

2

Prepare your documentation

Keep the authorisation slip or the medical referral at hand. You must attach a photograph in the process.

In some cases, we will request a medical report.

3

Now access your Health Customer Area

Select the “Authorisations” option and follow the steps.

In only three minutes you will complete your request.

4

You will receive a response

In the next 48 working hours we will send your response by email or via your Adeslas App with a notification.

You can also consult your authorisation status under Authorisations > Petitions.

How to monitor the status of my authorisation?

Access the requests section

From the Authorisations operations, in your Health Customer Area.

Visualise your authorisation requests

You will find information on your requested authorisations and their status.

Download your approved authorization

When your authorisation has been approved, you can download it to present it at your medical center.

You can amplify the information

If we require additional information to manage your authorization, we will indicate it to you and you can attach the documents requested.

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