Request appointment

In only three steps you can easily request an appointment in your Customer Area. Request an appointment from the Healthcare Provider List

1

Enter your Customer Area to see your Healthcare Provider List. Filter your preference by: 

  • Healthcare centres or professionals 
  • Dental clinics  
  • Emergency centres

2

Complete the search fields. Hence, please indicate:  

  • The address at which you are searching for the doctor or centre  
  • Your policy type  
  • The medical specialism and, optionally, the name of the professional or centre.  

3

A list of results will appear on the screen, ordered by proximity to the address indicated. You can adjust these results through the “search filters”: 

  • Distance and language
  • Request appointment online 
  • Selection of video-consultation  

4

To request an appointment you must contact the centre (by telephone) or make an appointment online with those centres that have this option available. 

 

GO TO THE HEALTHCARE PROVIDER LIST