Coronaviruses are an extensive family of viruses that may cause infections in human beings and in a variety of animals. The new SARS-CoV-2 virus is a new type of coronavirus that affects human beings and is transmitted from person to person.  As knowledge and the epidemiological situation extend, the recommendations are updated.

People with compatible clinical symptoms are deemed to be people with acute respiratory symptoms consisting of the sudden appearance in the last ten days of the following symptoms: cough, dyspnoea, sore throat or rhinorrhoea, with or without a fever. Other symptoms such as anosmia, ageusia, diarrhoea, thoracic pain or headaches, among others, may also be deemed to be signs of a SARS-CoV-2 infection, in line with clinical criteria.

Source: Ministry of Health, Consumer Affairs and Social Well-being

Vulnerable groups are deemed to be those aged 60 or over, immunodeficient patients for intrinsic or extrinsic causes and pregnant women.

 You can consult the updated situation by clicking here.

The general individual protection measures with respect to respiratory diseases include::

• Frequent hand washing (washing with soap and water or alcoholic solutions)
• On coughing or sneezing, cover your mouth and nose with your bent elbow..
• Use disposable tissues, throwing them away after use and wash your hands immediately afterwards.
• Avoid touching your eyes, nose and mouth, since your hands facilitate transmission.
• Maintain a physical security distance of at least 1.5 metres from other people..
• Be careful with the surface areas that you touch most often and clean them frequently.
• Wear a mask in line with the instructions in force.
• Frequently air out closed spaces.

People with symptoms must take care and reduce social interaction as far as possible by constantly wearing a mask and correctly washing hands during the ten days following the commencement of symptoms. If you have any doubts as to whether you fulfil the criteria for the performance of a diagnostic test, please contact our medical advice service.

Close contacts will only be identified in the areas considered to be vulnerable (healthcare centres, socio-health centres and day centres that provide healthcare assistance and other centres with institutionalised people.)
Close contacts will not have to quarantine. However, during the ten days following the last exposure, people must take care and reduce social interaction as far as possible by constantly wearing a mask and correctly washing hands. They must particularly take care to avoid contact with vulnerable people.

There are currently two main tests to diagnose an active infection: a rapid antigen test and a ARN viral detection test through a RT-PCR test (or equivalent technique). In both cases, a cotton swab is used to take a sample of fluid from the nose or mouth.

SegurCaixa Adeslas provides coverage to diagnose a suspected case of COVID-19 and healthcare assistance for confirmed cases, with the limits, scope and healthcare network determined by the insurance policy.

SegurCaixa Adeslas covers the SARS-CoV-2 diagnostic tests indicated and prescribed prior to certain surgery or hospitalisation, in line with the recommendations in force. In this case, it is not necessary to request authorisation from the company for SARS-Cov-2 tests- you can directly attend the agreed-upon laboratories with your health card and medical prescription.

If you must take the SARS-CoV-2 test since you are experiencing COVID-type symptoms and belong to a vulnerable group, SegurCaixa Adeslas covers the test and requires you to request authorisation from the company beforehand, so that it can perform a case-by-case assessment and issue the authorisation (if the coverage criteria are met).

In order for SegurCaixa Adeslas to carry out this assessment, the insured party must request the authorisation, providing the following documentation so that the company can review their case:

Medical prescription.
An in-depth medical report provided by the doctor prescribing the test, detailing the patient's symptoms, the test to be performed (for which the COVID-19 detection test is requested in advance) or the procedure to be carried out and which requires the performance of this detection test.
It is very easy to fill out an authorisation request online. Access your Customer area and in the left-hand side menu, click on Medical services > Authorisations.

In the remaining cases not covered by the healthcare insurance policies,  SegurCaixa Adeslas offers the possibility of performing these tests at special prices at a selection of healthcare centres on all its insured parties that have taken out healthcare policies, so that they can learn if they have an active COVID-19 infection or not and/or detect antibodies before undertaking a trip, visiting their family, returning to work or for any other reason. Find out here
 

Tests for asymptomatic close contacts must be performed by the public health services of the different autonomous communities or employment health services to return to work. Within the framework of this responsibility, each autonomous community determines the criteria to be followed to perform the diagnostic tests for asymptomatic close contacts and is responsible for the performance of said tests in these cases.

Source: Ministry of Health, Consumer Affairs and Social Well-being       

Additionally, in cases not covered by the healthcare insurance policies,  SegurCaixa Adeslas offers the possibility of performing these tests at special prices at a selection of healthcare centres on all its insured parties that have taken out healthcare policies, so that they can learn if they have an active COVID- 19 infection or not and/or detect antibodies before undertaking a trip, visiting their family, returning to work or for any other reason. Find out here.

In cases not covered by the healthcare insurance policies, SegurCaixa Adeslas offers the possibility of performing these tests at special prices at a selection of healthcare centres on all its insured parties that have taken out healthcare policies, so that they can learn if they have an active COVID-19 infection or not and/or detect antibodies before undertaking a trip, visiting their family, returning to work or for any other reason. Find out here.

COVID-19 vaccines are being managed by the Health Ministry and the health services of each autonomous community for the whole population.
You can access information in this regard on the Ministry’s web page and on that of your community. In the case of the mutual companies of civil servants, you can also access their respective pages.

• Ministry of Health
• MUFACE
• ISFAS
• MUGEJU

To obtain the European Union COVID certificate, you must contact the health department in your autonomous community. From 1 July, this certificate will be issued in digital format or on paper by the competent authorities of each member State.

For further information please contact:

• Comisión Europea
• Ministerio de Sanidad

We recommend that prior to the trip, you are informed through official sources, since there could be mobility restrictions as a result of emergency measures to control sources of contagion.

Source: Ministry of Foreign Affairs, European Union and Cooperation

For further information, you can consult the following official sources:

• Ministry of Health
• European Centre for Disease Prevention and Control (ECDC)
• World Health Organisation (WHO)