Contact us
If you need to contact with our Customer Services department, you can preferentially do so at:
You can also contact us on the following telephone numbers:
If you are an insured party of the health policy, remember to have your Adeslas card at hand when you call.
SegurCaixa Adeslas
Adeslas Dental
Other telephone numbers
Other insurance policies
Death insurance, Accidents and Repatriation
91 125 98 36Businesses
91 125 98 42Pet emergencies
91 000 87 07Others
91 125 98 41Authorizations
Your doctor can provide you the prescriptions already authorised for the most frequent diagnostic tests, such as:
- Magnetic resonance and CT scan
- Ergometry
- Holter
- Optical coherence tomography
- Fluorescein angiography
- Anatomical pathology
- Birth preparation
- Nuclear medicine
- Physiotherapy
To access the online authorization request service, click on the following button:
Refunds
The refund request process is available through the Customer Area.
Frequent asked questions
Consult the most frequent questions related to your insurance policy or the choice of a new product.
Go to frequent asked questions